Price & Performance Guarantee
We're about good times and great deals! Your new gear should enhance your outdoor experience. If something isn’t working out, bring it back within 90 days and we’ll help you find a better fit. And if you notice a lower price on the same item within 10 days, let us know and we’ll be happy to match it.
- Low Price Guarantee
- We commit to matching the total price of any licensed, US-based retailer within 10 days after the sale. The Low Price Guarantee doesn't extend to 3rd-party pricing, such as eBay, or any other non-certified dealer or auction site offering discounts. If you come across a cheaper, in-stock item in the same condition, size, and color elsewhere, contact our customer service. We'll assess our competitor's complete price to determine the best possible deal for you and match it.
- Performance Guarantee
- Sun & Ski Sports Performance Guarantee is our commitment to ensuring you have the perfect gear for your outdoor adventure. If, for any reason, your purchase doesn't meet your satisfaction, our Performance Guarantee empowers you to exchange the item(s) for something better suited to your needs. This assurance remains valid for 90 days from the date of purchase. Items may be returned for store credit, which can be used towards a similar products. This guarantee specifically covers the original product purchased, and to qualify, the item must be in good condition, free from signs of harsh abuse. For more detailed information on returns and exchanges, please refer to our comprehensive Return Policy.
- Lifetime Discount
- Purchase your gear at Sun & Ski Sports and enjoy discounted services for life! We enhance your adventures with complimentary services for qualifying equipment:
- • Free lifetime Bike Adjustments. and inspections.
- • Free lifetime Ski/Snowboard waxing services.
- • Discounts on all other services.
Frequently Asked Questions
- Are the Low Price Guarantee and the Performance Guarantee the same thing?
- No, they are different. The Low Price Guarantee ensures the best deal by matching prices, while the Performance Guarantee allows exchanges within 90 days for the right outdoor gear.
- How does the Low Price Guarantee work?
- To qualify for Sun & Ski Sports to match the price, the item must be in-stock, in the same condition, size, and color. Customers need to contact customer service with the competitor's complete price, including fees and shipping charges.
- Are there any limitations to the Low Price Guarantee?
- Yes, the Low Price Guarantee doesn't extend to 3rd-party pricing, such as eBay, or any other non-certified dealer or auction site offering discounts. Additionally, it cannot be combined with other promotions.
- Does the Low Price Guarantee include Amazon?
- Yes! We will price-match items available on Amazon, including all fees and shipping charges. Please note, this does not include sale items or discounted products due to the “Subscribe & Save” feature on Amazon.
- What is the purpose of the Low Price Guarantee?
- The Low Price Guarantee aligns with our mission to provide the best purchase experience in the outdoor sporting goods industry by ensuring customers not only receive top-notch products and expert advice but also the best deal available in the market.
- Are there specific steps customers need to follow to request a price match?
- Yes, customers can contact customer service at 866-786-3869 with details of the cheaper item, and our team will review the competitor's complete price to determine the best possible price before matching it.
- How does the Performance Guarantee work?
- Customers can exchange their item(s) under the Performance Guarantee by returning the product in good condition within 90 days from the date of purchase, receiving store credit for a similar product.
- What conditions must the product meet to qualify for the Performance Guarantee exchange?
- The product must be in good condition and free from signs of harsh abuse. Customers can refer to the Return Policy for more details on returns and exchanges.
